Refund Policy - Crust & Craft Pizzeria
Last updated: April 1, 2023
Thank you for shopping at Crust & Craft Pizzeria. If you are not entirely satisfied with your purchase, we're here to help. The following terms are applicable for any products that You purchased with Us.
Your Order Cancellation Rights
You are entitled to cancel Your Order within 5 minutes from placing the order without giving any reason for doing so. After this period, cancellations will be considered based on the preparation status of your order.
To exercise Your right of cancellation, You must inform Us of your decision by means of a clear statement. You can inform us of your decision by contacting us at +39 06 1234 5678 or visiting our website at harborjunction.sbs.
Conditions for Returns
In order for the Goods to be eligible for a return, please make sure that:
- The Goods were received in the last 24 hours
- The Goods have not been used or damaged
- The Goods are in the same packaging and condition as they were received
We reserve the right to refuse returns of any merchandise that does not meet the above return conditions in our sole discretion.
Returning Goods
You are responsible for the cost and risk of returning the Goods to Us. Please contact us at +39 06 1234 5678 before returning the goods to obtain a return authorization.
Send the goods to the following address:
67 Via Margutta, Rome, 00187, ItalyContact Us
If you have any questions about our Returns and Refunds Policy, please contact us:
- By visiting this page on our website: harborjunction.sbs
- By calling us at: +39 06 1234 5678
Refund Process
Once We receive and inspect your return, we will notify You of the status of your refund within a reasonable period of time. If your return is approved, You will be automatically refunded on your original payment method within 7 days. Please remember it can take some time for Your bank or credit card company to process and post the refund too.
Exchanges
We only exchange Goods if they are defective or damaged. If You need to exchange it for the same item, contact us at +39 06 1234 5678.
Gifts
If the Goods were marked as a gift when purchased and then shipped directly to you, you'll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
No Liability
The food items offered are provided 'as is' without any guarantees as to the quality and merchantability. Any liability related to food items sold is strictly limited to either replacement of the Goods or refund of the purchase price.
Exceptions / Non-Returnable Items
Certain types of items cannot be returned, like perishable goods (such as food from our pizzeria), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). Please get in touch if you have questions or concerns about your specific item.
We cannot accept returns of sale items or gift cards.